Auto Glass Replacement: Made Easier By Convergence

2007-03-08 10:33:40

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The convergence of technologies often brings opportunities and threats to various businesses; convergence can also bring new conveniences to consumers. In the insurance industry, the convergence of personal computers and telecommunication networks is revolutionizing the way you get your cracked auto glass replaced.

Having a damaged auto glass in your automobile is such a hassle. It can easily upset your busy schedule.

In the past, you would go to an auto glass repair shop to obtain a quote, which you would submit to your insurance company for approval. Once approved, you'd return to the auto glass shop for the replacement. Afterwards, you'd submit your claim to the insurance company. The insurer would then remit the reimbursement check to you individually. This was so inconvenient for you.

The system works very differently now, with the advent of personal computers and networks. Most insurance companies now accredit certain auto glass repair shops into a nationwide network. If you were to crack your windshield today, the insurance company would refer you to the closest shop in the insurer's network, where you can have your windshield replaced immediately. Your only obligation is to pay your deductible amount, and you're done. Some repair shops may even give you a discount.

The quality rating and the price for the auto glass are already prearranged between the insurance company and the repair shop. The auto glass repair shop handles all the paperwork required and takes care of billing your insurer directly. The insurer will send the shop a monthly check for all auto glass replacements done during a month.

This system is much more user-friendly for the customer and more cost-effective for the insurer. This degree of online convenience is also equally yours if you need to replace your damaged lenox crystal. Such is the power of convergence.


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