Conference Call Services: An Brief Background

2007-03-08 10:33:40

( Telephony )



Companies and organizations using teleconferencing around the world can rely on several conference call services to suit their needs. Conference call services are no longer restricted to phone calls and audio, but these services also include web-based collaboration and video conferencing.

Conference call companies provide a wide variety of services. There is what others call a hand-holding service where your provider takes care of everything. This includes taking reservations and booking the time on the conference call bridge. Your provider can also remind the confirmed participants of the upcoming conference call through phone calls and emails. Your provider will also have an operator available in time of the conference call to introduce participants when they come into the call.

Conference call companies also offer a fully automated service. This service is sometimes also called a reservationless service. This is where you control the entire process from organizing and schedule the conference call. You will setup a conference call and you will be the one to provide your participants with a phone number and a pin.

Conference call services also include participant polling, call recording for you who were not able to attend the conference, and even question and answer management. These companies most of the time also offer web conferencing or data conferencing as well as streaming of audio and video presentations through a web page.

As the business community becomes global in nature, conference call services are being provided all around the globe regardless of location or timezone. Most conference call companies have several offices all around the world to assist multinational customers. Some of them have formed partnerships through a network of local companies. Location and time are no longer a hindrance to set up a conference call.

When choosing a conference call services provider, look for a company that is both reliable and has the utmost regard for customer service. It may become an expensive mistake for you if you choose your provider based on price alone then later learned that they are unable to provide the services that you really need.


All rights Reserved © Tradenet Services srl
Do not duplicate or redistribute in any form.