Ditech Commercials Trigger Enhanced Online Services

2007-03-08 10:33:40

( Financial )



Ditech is a leading online direct lender. This means you can obtain a mortgage without having to go through a mortgage broker.

Ditech commercials have been aggressively communicating to consumers the company’s product line-up, which includes first and second mortgages, equity lines of credit and other mortgage loans.

To address concerns about the company’s ability to fulfill the consumer expectations raised by the Ditech commercials, the company has made enhancements to its Web site. Taking heed of consumer comments about Ditech commercials, the company commissioned an extensive consumer study to find out what needs to be done to achieve greater customer satisfaction.

Ditech recently re-launched the site hoping that you will have a better experience when you ask about its mortgage products. The design has been modified to make it simpler for you, and requires less time and effort from you, when you try to ask information about obtaining a mortgage.

The layout is now more consumer-friendly and easier to navigate. You have access to calculators, tools and several types of scenarios to help you find the mortgage product that will fit your needs better. You will have more detailed information on payments, related fees and closing costs.

If you want details about applicable payments for a mortgage product and associated closing costs, there is a custom rate and fee payment calculator that you can use. When you want an idea of the equity you have in your existing home for an equity loan, you can access the appraisal tool window.

You can track your loan application status, make payments online at any time and obtain tax-related information.

However, if you want commercial mortgage loans, commercial construction loans and other credit on the scale of commercial loans, you can also go to Ditech which can package your commercial property loans, in cooperation with their parent company.


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