Central Reservation System Firms Up Your Travel Arrangements

2007-03-08 10:33:40

( Travel )



You may not be aware of it, but travel and tourism comprise the largest industry in the world. Reports from world travel organizations say that tourism employs millions of people worldwide and that over 450 million people traveled internationally at the turn of the century.

Arranging flights schedules and accommodations for that huge number of travelers has been possible only through central reservation systems.

In the early years of the travel boom, central reservation systems were limited to the trip reservation systems operated by large travel providers, such as airlines and big hotel chains. This gave them strategic advantage. For instance, the hotel reservation system operated by major hotel chains helped them gain significant positions in the overall travel market in the late 1980s.

Booking trips and accommodations are now much easier for you due to advances in technology. You can now make travel arrangements through central reservation systems which your travel agent can access. These central reservation systems enable your travel agent to book, confirm and issue tickets instantly.

The central reservation systems contain information about available holiday packages, airline flight schedules and seat availability, hotel accommodations, car rentals, and bookings of activities, excursions and other entertainments. Your travel agent can directly access scheduling and pricing information, and firm up the arrangements that you want.

You may not even have to go to your travel agent for simple trip reservations. You can make arrangements yourself over the Internet. Many providers operate their own websites through which you can get a preview of what they have to offer before you make your reservation plus other arrangements.

Going beyond booking arrangements, central reservation systems also store data about customers, including demographic characteristics, travel history and preferences, and responses to marketing campaigns. This enables providers to design special packages that fill your particular travel needs.


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