Conference Call Service – Efficient Communication Tool

2007-03-08 10:33:40

( Telephony )



A conference call is similar to an ordinary phone call, except that instead of just two people, you can have a group of three or more people on the call at the same time. Conference calls allow fast and simultaneous distribution of information to several people, making it a perfect tool for businesses meetings and discussions.

On a conference call, a device called a conference bridge connects multiple callers all together. Usually, a login and personal identification number (PIN) are required to enter the phone conferencing system. This is a security measure to protect any confidential and proprietary information given out in the course of a call.

Why use a conference call service?

1. It is cost-effective, especially for long-distance communication. Participants can converse from practically anywhere. You do not have to worry about travel costs or other expenses you might incur with a conventional business meeting.

2. It saves time. With no travel involved, you can conduct meetings faster. In fact, conference calls are the perfect way to call meetings on short notice. You do not have to postpone a meeting if there are people who cannot make it to the office.

3. It is convenient. You can conduct a business meeting or attend training whether you are at home or in the office – and you do not have to be in a business suit, too.

There are three main kinds of conference call services:

1. You can secure a toll free number, which is permanent and available for your use at any time, whenever you need it.

2. You can try conference call services by appointment only or based on a scheduled time.

3. You can also have operator-assisted conference calls to help you conduct a call from start to end.

Some optional features are available for more effective call conferencing such as call recording. Other conference calling services offered are international teleconferencing or web-based conferencing calls.

Usually, conference call service providers do not charge a monthly fee but collects payment based on usage. A subscriber receives an invoice showing the price incurred for overall time used in a month.

Before choosing a conference call service provider, be sure to look at different options available out there. Shop around and compare to find the best deal that will fit your business needs.


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