Virtual Reception: What It Can Do For Your Business

2007-03-08 10:33:40

( Telephony )



The first thing that any visitors see when they arrive at your office is your office reception desk. It is important that your receptionist is able to maintain an appearance of professionalism to everyone who visits. Aside from answering phone calls, the receptionist also has to attend to all the visitors.

Some companies, however, may not be able to hire a full-time receptionist because of limited resources. If you have limited office space, then there may not even be room for reception desk furniture. If your company is one of these, virtual reception could be for you.

Virtual reception is a virtual office service that offers phone answering when no one is available to do so. Virtual reception is particularly suited for those companies which receive a high volume of calls everyday. You can even choose whether to direct selected phone calls to virtual reception when all other lines are tied up or for all calls to immediately be sent to virtual reception.

Virtual reception can take a call and then transfer it to an extension number. It can also record messages if a particular person is unavailable or not in the office. Virtual reception can even transfer calls to a mobile phone number if you wish.

If every call made to your company is important to you, then virtual reception can help you with that. If you have a regular receptionist who goes on sick or holiday leave, then virtual reception can step in for the meantime.

A quick search through the internet can help you get in touch with a company that offers virtual reception services. It will greatly improve the efficiency of your business by screening the calls made to your company on a daily basis. It is also much more cost-effective than hiring an additional staff member to do so.


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