VoIP Systems :Telephony in the Digital Age

2007-03-08 10:33:40

( Telephony )



What Exactly is VoIP?

VoIP is an acronym for Voice over Internet Protocol, but it also represents all the new telephony technologies using the internet. VOIP Systems simply mean the technology that you use to make telephone calls over the internet.

VoIP Systems vs. the Regular Telephone

There are several benefits in migrating to VoIP Systems. Aside from voice calling over the internet, many VoIP services also offer features like a record of all calls, voice mail, conference call features and some even offer video calls, text chat and file sharing. In terms of costs, one big come-on is that VoIP systems are much cheaper than a regular telephone service. Small and medium companies can save on long distance and international calls as well as increase business productivity by using the accompanying features.

How it Works

VoIP calls are passed over the internet through corporate local area networks, wide area networks and intranet. A quality VoIP call requires the timing and management of transmission since the call itself is broken down into digital packets and reassembles only at the end of the transmission. Quality used to be a serious issue but with advances in internet telephony technology and internet speed, VoIP systems are now much more reliable.

Migrating to VoIP

In migrating to VoIP, decide first on whether a hosted VoIP or an equipment based solution is a better option for your business. Generally, hosted solutions, like Vonage Business VoIP, are easier to deploy and manage. VoIP for business setups will require a reliable broadband Ethernet connection. The rest of the hardware will be provided by the VoIP provider.

Security Issues with VoIP

VoIP is not a risk-free technology. Problems like eavesdropping, denial of service attacks, identity theft and even spam, have been known to occur. To safeguard your business, you must take some precautions. Make sure that all VoIP traffic is encrypted. Many encryption solutions are available; pick one that that is fast and efficient. Secure VoIP servers through firewalls and intrusion detection. Another thing you can do is to require all users to log in and give a password.

Many small businesses and even residential users are grasping VoIP’s potential for savings and increased productivity. While this technology certainly seems attractive, don’t just jump on it. Take a look first at your business or home needs to see whether VoIP truly suits the job of fulfilling them.


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