Computer Service Contract

2007-05-02 10:04:19

( Education )



You may have purchased the best and the latest computer line and the best computer peripherals but you have to consider that you should have secured a computer service contract as well. Although your computer units may be top of the line, once a hardware or software malfunctions, technical support may not come for free if you do not have a computer service contract.

Some organizations do not support their own technical support department, hence, when a computer unit buckles down, much money is spent on replacement or repair. Lawyer referral service advise that some computer purchases do come with free technical support but this technical support may not encompass all troubleshooting concerns. Hence, it is advisable to draw a computer service contract to address this issue.

On the other hand, some computer purchases do come with unlimited technical support but the duration of which has an expiration. Some will just last for a month or so and computers will usually manifest need for repair or replacement after a much longer usage other than specified in the limited time computer service contract.

When you sign a computer service contract, do take into consideration some issues like round the clock technical support, on site repair or do you have to bring your computer unit to the service center, and other stuff.

Just like vehicle service contracts, you need to have some information ready when you avail the computer service contract. Take down your computer unit’s serial numbers, date of purchase of your computer unit, and the types of programs installed.

Furthermore, some would suggest that you contact your technical support offered by the computer service contract during off peak hours. Other computer service contract would offer online technical support and you may want to refer to it first before you consult a technician.


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