BUSINESS TELEPHONE SYSTEMS: NOT RESPONDING TO THE DEMANDS OF SMALL BUSINESSES?

2007-06-20 15:49:53

( Telephony )



The business of telecommunications has not been able to deliver communication needs to start-up, small growing firms and even home-based businesses.

Business telephone systems have greatly advanced over the years but most of the small businesses have not been able to benefit from such. The addition of voip technology will only widen the gap between small business requirements and what the market currently provides.

Phone Systems Too Costly For Small Business

While new technological developments brought in new products and reduced prices for office equipments, small companies have not been able to fully utilize the features of voip phone systems. A photo-realistic desktop color printer can be bought at a slightly lower price of what it cost few years back. An appointment book can be switched from wristwatch to laptop for less than a hundred dollars but the cost of phone systems have remained constant at the same rate.

Many small companies have no recourse but to join telephone solutions with a mixture of multi-line telephones, answering machines and expensive telephone company services.

Authentic business telephone systems have more advanced features, providing the advantage of computerized call answering capabilities, call messaging, call routing designed to enhance a company’s professional appeal, manage cost of communications and strengthen connectivity and responsiveness.

Business Phone Systems Are Incompatible with Small Business

It is generally accepted that small business is the source of job formation and economic health today. With a complicated, constantly moving personnel and inadequate resources for dedicated phone answering employees, an advanced phone system is needed by small businesses just like their larger counterparts. Fifty eight percent of small businesses do not even have a business phone system. Many businesses have less than twenty employees, so the market for ip phone systems is still big. Unfortunately, the leaders in the phone business are not capable of providing the products that fit such requirements.

The reason behind is that small businesses do not fit the standards set by established business telephone systems and the reduced solutions created by the industry still do not offer prices that are affordable to the budget of small businesses. These phone systems do not have the compatibility with small companies, and the lesser the client, the harder it is to set-up.


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