Bug Tracking Software

2007-11-12 10:31:48

( Business )



The Need to Track Bugs in Your System

Even if you have a competent information technology staff, some software bugs do get past your system undetected, until they cause interface delays or inefficiencies.

As software programs are being developed for specific needs, not all of the requirements of each organization can actually be addressed. Some unusual situations, such as extreme workflow levels, can also cause bugs to spring up in your systems. This is the case, especially with newly developed programs. These new programs may work efficiently within a controlled experimental environment, but may encounter new difficult situations once they are installed in an actual work setting.

No matter how error-free a particular program may seem, it is still a good idea to check it periodically through a bug tracking software. This is to assure you that your computer system will be up and running without suffering any down time due to computer bugs.

Working with online access also makes your computer system vulnerable not only to nuisances of minor bugs, but also to more serious viruses that will wreak havoc on your entire system.

Components of Bug Trackers

A main component of bug tracking software is the database, which is used to tabulate any detected bug or virus. The database also reports the people who have reported the bugs, the exact time and location, and the severity of the bug.

Once a bug is detected and reported, the system administrator must do some measures to address its presence. The system can be reconfigured to correct the inefficiency caused by the bug. The bug can also be fixed or in extreme cases, deleted if it is seriously affecting your system.

If you wish, you can also install local bug trackers so that you can easily identify which of your company's areas or departments has problems with bugs. This will help your IT staff zero in on the bug and get rid of it promptly.

Acquiring Bug Tracking Software

Intuit Track It and other brands of bug tracking software are readily available through online sources. Many are in fact open-sourced and also web-based, and are therefore no cost to your company.

Most bug trackers work only under specific environments or servers, or have unique system requirements. Therefore you should review the features of the various bug trackers that are available online, and check on factors such as type of system being supported, implementation language, and customization capabilities.


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