dodge mini vans: Dispute Settlement And other Issues

2008-03-25 16:03:31

( Automobiles )



You might be looking for information about mini vans – chevy mini vans, used mini vans – but do you know what company policy is about dodge mini vans.

dodge mini vans are made by a major automobile manufacturer. But what if you have a problem with dodge mini vans? Either you can get into contact with the dealership owner or the mother company’s customer assistance centre. If this doesn’t help, you can seek arbitration about dodge mini van problems.

You can get arbitration, if you own a 2002 model or newer model and live within certain states. However you can also seek arbitration if your van is a 2001 or earlier model no matter what state you live in.

If you own a 2001 or previous year model you will find an arbitration brochure in the glove box. For a 2002 or newer model you can get a brochure by dialing a certain number. Have a look at the brochure carefully. There is a form within the brochure which you will need to fill out as carefully as possible. You need to outline the dispute in detail as well as say what resolution you seek.

If you have repair orders as well as other documentation relevant to the issue you should make copies and attach them to the form. Then they should be mailed to the pertinent address – which you can find on the brochure.

Settlement of Third party disputes
- You can get an oral hearing. These are arranged individually for your convenience.
- You can have a “documents only” process.
- Arbitrators are selected by a national center which deals in dispute settlement.
- This center will write to you and call you to explain the process carefully.

Legal alternatives
While the company will try to help you to resolve your problems, sometimes you have to resolve civil issues through the legal system. These problems are dealt with by the same agencies that make sure that the dealers operate under state laws.


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